Have members of your staff ever been frustrated by situations such as these?

A Japanese patient who will not ask for pain medication no matter how much he is suffering.

A Mexican woman who continues to feed her husband despite physician's orders that he feed himself.

A Filipino nurse who is insulted when her supervisor offers to help her.

A Saudi Arabian man who refuses to allow a male physician to examine his pregnant wife, despite the fact that she is bleeding.

An African-American patient who accuses a doctor of racism when he asks if she would like a tubal ligation following her twelfth child.

A Chinese family who insists that their mother not be told she is dying.

If so, they could benefit from a workshop focusing on cultural competency. To learn more about the workshops I offer, click on the buttons above or the links to the right. ( my approach | topics | sample outlines | past workshop sponsors ) To plan a workshop, please contact me ( ggalanti@mac.com ).