Below is a list of workshop topics. If you would like a workshop on a topic that is not listed, please contact me. All workshops can be specifically tailored to meet the needs of your facility. Note: Longer workshops involve the participants in more small group discussions and activities. All workshops are highly interactive.

Scroll down to see **new** workshops on Improving Patient Adherence and Cultural Issues in Oncology.

Introduction to Cultural Competency (1-2 hours)

Brief workshop designed to give participants an introduction to the kinds of conflicts and misunderstandings that can result from cultural differences. A variety of ethnic and religious groups are touched upon.

Working in a Culturally Diverse Workforce (1-3 hours)
Workshop addresses common problems that arise when employees (eg., physicians, nurses, aides, etc.) of different ethnic backgrounds work together. It is designed to help staff understand the behavior of their African-American, Anglo-American, Asian-American, Latino, and Middle-Eastern co-workers and to help improve working relationships. Workshops of at least two hours include small group interaction and is recommended.

Caring for Patients from Different Cultures (2-4 hours)
Workshop looks at the kinds of cultural differences that can cause conflicts and misunderstandings between health care providers and hospital patients. Program focuses on four major cultural groups: African-Americans, Asian-Americans, Latinos, and Middle-Easterners, and suggests how to provide culturally appropriate care.

Caring for Patients from Different Cultures (full-day)
The workshop is a highly interactive program which guides the participants to understanding the kinds of cultural differences that can cause conflicts and misunderstandings among health care personnel and hospital patients. The program focuses on Anglo-Americans, Asians, Hispanics, African Americans and Middle Easterners. It emphasizes understanding peoples' behavior and avoiding conflicts and misunderstandings through knowledge of their cultural values, family structure, healthcare beliefs & practices, religious beliefs, diet, language & communication processes, and psychosocial interactions

Introduction to American Hospitals for Foreign-born Physicians & Nurses (1-4 hours) **NEW**
This workshop is designed to introduce physicians and nurses from other countries to the "culture" of the American hospital system. It includes such concepts as gender equality, the team approach, and what constitutes "professional" behavior. It also addresses hot-button issues such as speaking in a native language in the workplace. Suggestions will be given on how to deal with prejudice on the part of patients.

Health Care in a Medical Melting Pot (full-day)
This workshop takes a more lecture-oriented approach to discussing the issues in the "Caring for Patients from Different Cultures" program described above. It examines the sources of conflict both among members of a culturally diverse staff, and between staff and patients of different cultures. Program focuses on Anglo-Americans, African-Americans, Asian-Americans, Latinos, and Middle-Easterners.

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Improving Patient Adherence (1 hour)**NEW**
A significant contributor to poor patient outcomes is a lack of adherence to medical recommendations, usually referred to as lack of compliance.  This one-hour presentation looks at several common reasons why patients may not follow through on a physician’s advice and suggests specific methods to deal with them.

Cultural Issues in Oncology (1 hour) **NEW**
This brief workshop is designed for all clinicians who work with cancer patients. Covered topics include cultural reasons why some ethnic groups experience higher rates of some cancers and cultural issues impacting the relaying of a cancer diagnosis. It also examines cultural issues affecting the way chemotherapy is administered and cultural variations in response to pain. Finally, the program suggests culturally sensitive ways to discuss oncology and end-of-life issues.

Conflict Resolution
A special 2-part workshop, led by Geri-Ann Galanti, PhD and Karen Michaels, MFT, which focuses on cultural differences that may lead to conflict among among healthcare staff. In the first part, case studies are used for small group active learning. Several tools are presented to repair damaged relationships and avoid future conflicts.

In the second part, ideally a week or two later, participants discuss their experiences applying concepts and strategies presented in the first part of the workshop. Additional strategies for conflict resolution are presented.

Diet (1 hour)
This brief workshop will provide an introduction to the cultural aspects of diet. This includes concepts of body balance, seasonal appropriateness of food, food preferences, food prohibitions, the "meaning" of food and food deprivation, and the appropriate way to eat. Cultures which will be emphasized are Asians, Hispanics, and Middle Easterners. Also included are Hindus, Jews, Mormons, Moslems, and Seventh Day Adventists.

End of Life (4 hours)
An overview is provided of several cultures (including African-American, Asian-American, Latino, and Middle-Eastern) and religions (including Buddhism, Hinduism, Islam, and Judaism) with specific reference to their beliefs and behaviors regarding death and dying. Topics covered include response to pain, folk remedies, attitudes toward death and the dying, afterlife beliefs, attitudes toward life extension, euthanasia, organ donations, and autopsies; funeral and mourning practices, Near-Death-Experiences, and Nearing-Death-Awareness. Also addressed is the question of what to do when the family does not want the patient to be given a fatal diagnosis.

Home Health Care (1-4 hours)
The workshop will examine the kinds of cultural differences that can cause conflicts and misunderstandings among home health workers, their patients, and their families. The program will focus on four major culture areas and two religious groups: African Americans, Asians, Hispanics, Middle-Easterners, Jews, and Moslems. Other groups can be included upon request. The program emphasizes understanding each group's values and how they influence peoples' behavior. The 1 hour workshop will provide an introduction and overview; longer workshops go into more detail and can include small group problem-solving.

Language & Communication (2 hours)
Conflict and misunderstanding between both staff and patients and among staff often stems from miscommunication. This workshop examines issues relating to such things as nonverbal behavior, slang, speaking in one's native language, and the use/misuse of interpreters.

Management (2-4 hours)
Workshop examines the kinds of issues that arise when managing a culturally diverse workforce. It is designed to help managers understand and deal with the behavior of their African-American, Anglo-American, Asian-American, Latino, and Middle-Eastern employees.

Mental Health/Illness (2-4 hours)
Workshop is designed to help mental health practitioners understand the kinds of psychological and cultural issues that can affect African-Americans, Asian-Americans, Latinos, and Middle Easterners. Psychological expectations for a "normal" individual within each culture are contrasted with that of Anglo-Americans.

Nursing Homes (4 hours)
One of the biggest problems experienced in the last few years has been the lack of communication between the resident and care-giver from different cultures. This workshop will examine how both can start understanding each other and how better care and communication can be provided to the skilled nursing facility resident. Cultural differences among care-givers will also be addressed.

Pain (1 hour)
A look cultural influences on the expression of pain among various ethnic groups. Issues regarding pain medication are also covered.

Pregnancy, Birth, & Women's Health (1-2 hours)
The workshop examines several aspects of pregnancy, birth, and women's health among African-Americans, Asian-Americans, Latinos, and Middle-Easterners. Specific topics include pre-natal care, labor & delivery, post-partum beliefs, birth control, abortion, folk remedies, and male/female roles.

Religion and Health Care (2 hours)
This workshop focuses on the beliefs and practices of various religious groups which can affect health care and create conflicts and misunderstandings. Groups covered include Buddhists, Catholics, Hindus, Jehovah's Witnesses, Jews, Mormons, Muslims, and Sikhs.

Traditional Practices (2 hours)
An overview of traditional practices that can result in conflict and misunderstanding. It includes such topics as diet, folk medicine, and death & dying,

Specific Ethnic or Religious Groups (1-2 hours)
This workshop is designed to focus on a single ethnic or religious group and the beliefs and practices that can create conflicts or misunderstandings in the health care setting. As an alternative, a briefer overview of several different groups can be given in a two hour format, when combined with one of the introductory workshops.


(1 hour, including discussion, aimed at Physicians)

Cultural Considerations in Care (General Overview)

Cultural Considerations in Treating Diabetes

Cultural Considerations in Ob-GYN

Cultural Considerations at the End of Life

Cultural Considerations in Treating Pain

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All workshops can be specifically tailored to meet the needs of your facility. Note: Longer workshops involve the participants in more small group discussions and activities. All workshops are highly interactive.